Our online casino is built around the belief that gambling should always be fun. This page gives you the tools, information, and support you need to keep it that way — for every player in Bangladesh.
Every responsible gaming tool at our online casino is free, available instantly from your account settings, and takes effect immediately.
Set a daily, weekly, or monthly cap on how much you can deposit into your online casino account. Once the limit is reached, no further deposits are accepted until the period resets. Lowering a limit takes effect immediately; raising one requires a 24-hour cooling period.
Set a reminder that notifies you after a chosen period of continuous play at our online casino. When the reminder triggers, you can choose to continue or stop. It is a simple nudge that helps you stay aware of how long you have been playing without interrupting your session.
Take a short break from our online casino by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you cannot log in, deposit, or place bets. The break ends automatically when the period expires.
If you feel you need to stop gambling for an extended period, our online casino offers self-exclusion for a minimum of 6 months. Your account is permanently closed for the duration and we take reasonable steps to prevent you from opening a new one during that time.
Set a maximum amount you are willing to lose in a given period at our online casino. Once your net losses reach that threshold, betting is paused for the remainder of the period. This tool is especially useful for players who want a hard financial boundary on their gaming activity.
Enable regular pop-up notifications during your session at our online casino that show you how long you have been playing and your net win or loss for the session. These reality checks are designed to keep you grounded and help you make informed decisions about continuing to play.
Our promise to you: Responsible gaming is not just a legal requirement at our online casino — it is something we genuinely care about. Every tool on this page is free, easy to use, and available to every player. If you ever feel that gambling is affecting your life negatively, please use these tools or contact our support team. We are here to help.
Our online casino was built with responsible gaming at its core. We believe that every player deserves a safe, fair, and enjoyable experience — and that means giving you the information and tools to stay in control of your gambling at all times.
Gambling at our online casino should always be a form of entertainment. It is something you do for fun, with money you can afford to spend, in the same way you might spend money on a meal out or a movie. The moment it starts to feel like something else — a way to solve financial problems, an escape from stress, or something you feel compelled to do — that is a signal worth paying attention to.
We take our responsible gaming obligations seriously. Our team is trained to identify signs of problem gambling and to respond with care and without judgment. If we notice patterns in your account that suggest you may be struggling, we may reach out proactively — not to interfere, but to make sure you know what support is available.
Responsible gaming at our online casino is a shared effort. We provide the tools and the support, but you know your own situation best. We encourage every player to set limits from day one, check in with themselves regularly, and never hesitate to ask for help.
Problem gambling can develop gradually and is not always easy to recognise in yourself. Here are some of the most common warning signs that gambling may be becoming a problem rather than a pastime.
One or more of these signs does not automatically mean you have a gambling problem — but they are worth taking seriously. If several of these apply to you, we strongly encourage you to use our self-exclusion or cooling-off tools, or to speak with a professional support service.
Honest self-reflection is one of the most powerful tools available to any player. Read through the questions below and answer them honestly. If you find yourself answering "yes" to several of them, it may be time to take a break or seek support.
Have you ever spent more money gambling than you intended to when you started your session?
Have you ever continued gambling to try to win back money you had already lost?
Have you ever felt guilty, ashamed, or stressed about your gambling after the fact?
Have you ever hidden your gambling activity from someone close to you?
Has gambling ever caused you to miss work, neglect family responsibilities, or skip important commitments?
Have you ever borrowed money or used savings you could not afford to lose in order to gamble?
Do you find yourself thinking about gambling frequently, even when you are doing other things?
Have you ever tried to stop or reduce your gambling and found it difficult or impossible?
If you answered yes to two or more questions, we recommend activating a cooling-off period or speaking with our support team. You can also contact our support team at any time — no judgment, just help.
All responsible gaming tools at our online casino are available directly from your account settings. You do not need to contact support to activate them — though our team is always available if you need guidance. Here is how to access each tool.
We have designed the responsible gaming section of our online casino to be as straightforward as possible. There are no hidden menus, no lengthy forms, and no delays when you want to restrict your own activity. If you ever have trouble finding a tool or want help setting it up, our live chat support team is available around the clock.
Cooling-off and self-exclusion requests made via live chat are processed immediately by our support team. You do not need to wait for an email confirmation — your account is restricted the moment our agent confirms the request.
Our online casino is strictly for players aged 18 and above. We verify the age of every player at registration and may request additional documentation at any point. We take underage gambling extremely seriously and have zero tolerance for any attempt to circumvent our age verification process.
If you share a device with younger family members, we strongly recommend taking the following steps to prevent accidental or intentional access to our online casino platform.
If we discover that a player is under 18, we will close their account immediately, void all bets placed, and return any deposits made. We report confirmed cases of underage gambling to the relevant authorities where required by law.
If you feel that gambling is having a negative impact on your life, please do not wait to ask for help. Our online casino support team is available 24 hours a day, 7 days a week, and is trained to handle responsible gaming conversations with care and complete confidentiality.
Reaching out is not a sign of weakness — it is one of the most sensible things a player can do. Whether you want to set a limit, take a break, or just talk through how you are feeling about your gambling, our team is ready to listen and help without judgment.
Remember — our online casino is here to provide entertainment. If it ever stops feeling that way, we want to know, and we want to help. Your wellbeing always comes before your account balance.
Every tool below is available free of charge to all registered players at our online casino.
Cap your daily, weekly, or monthly deposits. Takes effect immediately when lowered.
Set a maximum net loss per period. Betting pauses automatically when the threshold is hit.
Get notified after a set amount of continuous play time so you can decide whether to continue.
Regular pop-ups showing your session duration and net win/loss to keep you informed.
Suspend your account for 24 hours, 7 days, or 30 days. Resumes automatically when it expires.
Close your account for a minimum of 6 months. Our team will help you set this up immediately.
Join our online casino today and set up your responsible gaming preferences from the moment you register. It takes less than a minute and gives you complete peace of mind every time you play.
18+ only. Gambling should be fun. If it stops being fun, use our tools or contact support. Read our Privacy Policy and Terms and Conditions.